Central phone number
Feel free to contact us!

+49 371 2371-0


Central fax number
Feel free to contact us!

+49 371 2371-150


Support hotline
We answer your questions

+49 371 2371-250

Send an email

IT security & infrastructures

Why a Microsoft 365 migration with SIGMA?

SIGMA IT-Security und Infrastruktur GmbH is an IT service provider with offices in Chemnitz and Dresden. Originating from SIGMA Chemnitz, which was founded in 1990, we have many years of expertise in the field of IT migrations, such as Microsoft 365 migration.

The majority of our customer base is spread across the entire central German region - the federal states of Saxony, Thuringia and Saxony-Anhalt. Despite our predominantly regional clientele, our IT services for cloud topics such as Microsoft 365 (M365), including Microsoft 365 Migration , make us your competent partner for the whole of Germany.

That's why SIGMA is the competent partner for you...

Professionelle consulting

You don't need your company's own experts - that's what we're here for. With our expertise as an IT service provider, we work with you to define the requirements for a new system. We have many years of experience from a large number of IT migration projects and, as a medium-sized company that has already completed several IT migrations within the company, we can estimate the costs involved in a Microsoft 365 migration very well and advise you individually. As part of the preparation for a Microsoft 365 migration, we work with you to clarify things such as prioritisation, process planning, management of licences & user authorisations, sharing of SharePoint files or documents stored in cloud storage, Exchange migration, apps & services, IT security and compliance, test migration and user training as well as change management and communication.
By opting for Microsoft 365 with SIGMA as your IT partner, you are taking the safe route to implementing the new IT system.

Certified IT spezialists

Our certified IT specialists are very familiar with the extensive Microsoft 365 migration processes. We can draw on experience from successful migration projects involving different systems. Our employees regularly attend training and further education courses organised by our suppliers and partners to familiarise themselves with the latest hardware and software products and technologies.

IT partners from your region

Regional proximity and personalised service

As a regional IT service provider, we are familiar with the specific requirements of your region and are able to offer you customised solutions. We offer you personalised support and fast response times. We are happy to visit you on site for planning meetings, and remote meetings are of course also possible on request.

Understanding your corporate culture

A partner company from your region, like us, can better empathise with your company's working methods and business culture. This facilitates communication and collaboration when customising the Microsoft 365 solution to your individual needs.

Faster response times

If you have technical problems or questions, you can count on us as your IT service provider from the region. We are easy to reach and able to provide rapid support. If necessary, our geographical proximity also enables us to offer you a prompt on-site service. This reduces downtime and increases efficiency.

Familiarity with data protection regulations

As a regional IT system house, we are familiar with the data protection guidelines and requirements of your region. This is particularly important when migrating sensitive data to Microsoft 365.

Support with customisation and training courses

To make it easier for you to introduce and use Microsoft 365 as a new platform, as a regional IT system

Overcoming language barriers

Our team of IT specialists is international. To overcome language barriers, communication during the planning and implementation of the Microsoft 365 migration as well as during the training of your employees can therefore take place in German, English and, if necessary, in other languages.

Microsoft 365 migration for your individual requirements

We are not a standardised migration tool, but a flexible team that can actively respond to your requirements. Together with us, nothing stands in the way of a successful Microsoft 365 migration.

SIGMA Bot IconSIGMA bot
IT security & infrastructures

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

2. Providing feedback

After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

3. Contacting the sales team

If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

4. Email forwarding

If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

5. Chatbot optimization

We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

SIGMA Bot Icon

Hello! I’m the SIGMA Question Bot, and I’m happy to answer your questions about IT security and infrastructure.

Contact us
Topic
I am the
SIGMA Question Bot.
I can help you at lightning speed.