Central phone number
Feel free to contact us!

+49 371 2371-0


Central fax number
Feel free to contact us!

+49 371 2371-150


Support hotline
We answer your questions

+49 371 2371-250

Send an email

Software / ERP / MES

Higher efficiency thanks to the Infor Cloud Suite

Not enough IT personnel? Given the current dearth of expertise, qualified IT specialists are a precious commodity and are harder and harder to find.

With current advances in digitization, many business owners are faced with the question of how to free their IT personnel from the necessity of performing routine activities in the future.

The need to employ up to date versions of operational systems and applications goes hand in hand with digitization. In view of these general conditions, it is essential to efficiently utilize the personnel available in the IT department.

Make your enterprise still more efficient with the Infor Cloud Suite. This tool is scalable for the user and is available worldwide; the latest version, it frees up time for your IT personnel.

The Infor Cloud Suite Industrial Enterprise offers the following functions

  • Comprehensive ERP functionalities that can be extended with individual Infor modules
  • Automation of complex tasks and configuration of products
  • Company-wide analyses & business intelligence
  • Product administration from conceptual design to supply to service
  • Business line-related expertise in manufacturing processes
  • Global planning/ scheduling functions, as well as across locations
  • Top data security and availability
  • Progressive warehouse management
  • Avoidance of shortfalls and delays in the warehouse
  • Regular updating of the version status

 

The Infor Cloud Suite brings together all your business-related systems into just one data source and modernizes your business processes, offering a higher level of automation and transparency.

Making use of the Infor Cloud Suite is an investment in higher performance and efficiency for your manufacturing processes. It is our pleasure to support you in this.

How often...

have you done without necessary updates or upgrades of your ERP system in the past? Were you compelled to postpone the introduction of essential software solutions because your IT personnel were too busy with other things? Or did you have to waste time customizing your ERP standard application? Much too often, we are sure!

The Infor Cloud solutions provide quick remedies.

Thomas Heinke - Vertriebsleiter
SIGMA Bot IconSIGMA bot
SAP Business One

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

2. Providing feedback

After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

3. Contacting the sales team

If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

4. Email forwarding

If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

5. Chatbot optimization

We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

SIGMA Bot Icon

Hello, I'm the SIGMA Question Bot, and I'd be happy to answer your questions about SAP Business One.

Contact us
Topic
I am the
SIGMA Question Bot.
I can help you at lightning speed.