Implementation and support of your AutoID solution
Taking into account agile methods for business processes, we realize your project. We define the acceptance criteria for the software and the user interface for the visualization. Furthermore, we take care of the project planning and time management of all tasks to be implemented.
We have experience in the budget- and time-oriented implementation of projects in different industries - even under time-critical conditions at go-live. We are also at your disposal for international assignments, for example for the connection of subsidiaries or branch offices.
Hardware & Software Installation
- Setup / parameterization of the readers and sensors
- Setup of the RFID middleware GRAIDWARE
- OPC server, database installation if necessary
Connection of third party systems
- Setting up interfaces to external systems such as ERP, control station, machine and plant control
Live start
- Real Start Support
- User training
Quality Management
- Tests and documentation
Support & Assistance
- technical support up to spare parts management
- User support
- Updates and upgrades
- Hotline and ticket system
- Monitoring
- On-call service up to 24 / 6
