Central phone number
Feel free to contact us!

+49 371 2371-0

Central fax number
Feel free to contact us!

+49 371 2371-150

Support hotline
We answer your questions

+49 371 2371-250

Send an email


Implementation and support of your AutoID solution

Taking into account agile methods for business processes, we realize your project. We define the acceptance criteria for the software and the user interface for the visualization. Furthermore, we take care of the project planning and time management of all tasks to be implemented.

We have experience in the budget- and time-oriented implementation of projects in different industries - even under time-critical conditions at go-live. We are also at your disposal for international assignments, for example for the connection of subsidiaries or branch offices.

Project Management

  • Termination
  • Logging
  • Project planning and project structuring

Hardware & Software Installation

  • Setup / parameterization of the readers and sensors
  • Setup of the RFID middleware GRAIDWARE
  • OPC server, database installation if necessary


Connection of third party systems

  • Setting up interfaces to external systems such as ERP, control station, machine and plant control


Live start

  • Real Start Support
  • User training


Quality Management

  • Tests and documentation


Support & Assistance

  • technical support up to spare parts management
  • User support
  • Updates and upgrades
  • Hotline and ticket system
  • Monitoring
  • On-call service up to 24 / 6


[Translate to EN:] Viktor Wagner - SIGMA Chemnitz GmbH