Central phone number
Feel free to contact us!

+49 371 2371-0


Central fax number
Feel free to contact us!

+49 371 2371-150


Support hotline
We answer your questions

+49 371 2371-250

Send an email

IT security & infrastructures

High availability and data storage

In the age of digitalization, not only an available, but a highly available IT infrastructure is the basis for functioning business operations of a company. No matter whether important applications, sensitive customer data or development data - all this information must be protected and kept available.

A system failure, in which machines and work processes come to a standstill, must be avoided. In order to prevent this, we offer reliable IT solutions for building a highly available IT infrastructure, taking into account a cost/benefit analysis. A storage cluster increases the reliability of your IT system.

Our portfolio

Fujitsu

Thanks to a combination of powerful IT architecture and family concept, ETERNUS storage systems from Fujitsu are the most reliable way to provide secure data storage. With features such as Transparent Failover or Quality of Service, ETERNUS DX and ETERNUS AF systems offer enterprise capabilities in the midrange sector. Learn more about our portfolio of Eternus storage systems.

Fujitsu

Fujitsu PRIMERGY servers are known for their industry leading performance and energy efficiency. Fujitsu PRIMERGY servers incorporate over twenty years of development and production know how, resulting in outstanding hardware availability.
 Learn more about our Primergy Fujitsu server portfolio.

Hyperconverged Infrastructures

By using Microsoft Azure Stack HCI, a hyper-convergent Windows Server 2019 cluster, you bundle hardware and software to achieve optimal computing power.
Click here for more information about Microsoft Azure Stack HCI.

Storage Spaces Direct ( S2D )

Storage Spaces Direct ( S2D ) is a function starting with Microsoft Windows Server 2016 to build up a hyper-convergent IT infrastructure with existing servers. By creating an intelligent abstraction layer (storage virtualization), a highly available IT landscape (e.g. in several fire compartments) can be created on server level without a central storage unit. Learn more about Storage Spaces Direct ( S2D )..

VMware

VMware is market leader in server virtualization. The broad support of hardware and applications ensures high flexibility. For more information about VMware, please contact us!

Microsoft Hyper-V Virtualization

Hyper-V is a virtualization technology from Microsoft that helps companies to increase efficiency and save costs. For details about Hyper-V please contact us!

HPE MSA Storage is a family of storage solutions designed by HPE to provide small and medium businesses (SMB), remote and branch office environments with affordable yet powerful storage systems.   Learn more about our HPE MSA Storage portfolio.

HPE ProLiant servers are designed for a wide range of enterprise applications and workloads and offer high performance, reliability and flexibility. HPE ProLiant servers are deployed in data centers, businesses and organizations of various sizes worldwide.    Learn more about our HPE ProLiant server portfolio.

High availability Concepts (HA)

Keep your important company data and business-critical data applications permanently and securely available. We develop customised high availability concepts (HA) for you.

Our services around your IT infrastructure

Do you need consulting on how to make your IT secure and future-proof? With our long-time know-how we offer you not only our IT products, but also the corresponding IT services, IT consulting and IT solution concepts. When it comes to Windows migration, a backup strategy or IT support, you have found a reliable and competent partner in us.

SIGMA Bot IconSIGMA bot
IT security & infrastructures

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

2. Providing feedback

After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

3. Contacting the sales team

If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

4. Email forwarding

If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

5. Chatbot optimization

We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

SIGMA Bot Icon

Hello! I’m the SIGMA Question Bot, and I’m happy to answer your questions about IT security and infrastructure.

Contact us
Topic
I am the
SIGMA Question Bot.
I can help you at lightning speed.