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IT security & infrastructures

IT Migration Services

An IT migration, for example of a Microsoft SBS Server to a new Windows Server including Exchange, presents several challenges. Which data needs to be migrated? What must the new structure look like? How long is an interruption to be expected? Here, experience and a structured approach play an essential role.

We have over 30 years of experience in the field of IT system migration and can support you throughout the entire process of IT migration - from the conceptual design and planning to the implementation of the IT migration.

No matter what kind of IT migration you are looking for - whether Windows Server Migration, Exchange Migration or Domain Migration - talk to us about your challenges!

Our services in the field of IT migration

Concept for IT migration

If you have decided to migrate to a standardized Microsoft environment, it is advisable to create an IT migration concept. It describes the structured procedure and regulates responsibilities and services to be migrated. We will be happy to support you in the conceptual design and implementation of the IT migration.

Microsoft Exchange Concept

As part of our IT migration services, we advise companies on the migration from other mail systems (Lotus, Tobit, etc.) or on the migration from an older Exchange version to a current one. Of course, a cloud migration can also be considered in the concept.

Replacement of Microsoft Exchange Server 2013 and 2016 - scope of services:
  • You will continue to receive technical support from Microsoft for any problems that arise.
  • Troubleshooting for identified problems that affect the stability and usability of the server is still supported.
  • Security fixes for identified vulnerabilities that make the server prone to security breaches will continue to be supported by Microsoft.
  • Time zone updates continue to be automatic.

We consult your company on Exchange migration - no matter whether you are introducing a new Exchange server or migrating an old one. In your individual concept we take your needs and requirements into account.

You can download further information about our Microsoft Exchange migration package  here (in German).

Microsoft Active Directory Concept

As a special case of IT migration, the change of a domain controller poses a particular challenge and should therefore be planned precisely. The change from a Linux or Novell world to a Windows environment can also play a role.

Please contact us, we will be happy to consult you individually!

Migration for Microsoft Windows Server and Exchange Server

Support for Exchange 2013 expired on 11 April 2023 and for Microsoft Windows Server 2012 and Windows Server 2012 R2 on 10 October 2023. The end of support for Exchange 2016 was announced for 14 October 2025. With us as an experienced IT partner at your side, you can successfully migrate your IT to a current version of Microsoft Windows Server or Microsoft Exchange Server.

Do not waste any time and arrange a consultation! We are happy to support you.

 

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IT security & infrastructures

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

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If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

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We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
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  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

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