Central phone number
Feel free to contact us!

+49 371 2371-0


Central fax number
Feel free to contact us!

+49 371 2371-150


Support hotline
We answer your questions

+49 371 2371-250

Send an email

AutoID / RFID

Forklift truck with RFID reader

The digitalization of forklift-based processes such as goods storage, goods retrieval and order picking requires reliable and secure on-site data processing. Our solutions for the forklift truck provide various functions and take aspects into account. With the buffering of necessary data on the forklift terminal, work is also possible offline. When using LTE, data is securely transmitted via VPN.

Furthermore, any devices mounted on the forklift ( RFID readers and sensors ) are not directly connected to the forklift terminal via connecting lines, but are connected by means of radio technology. This simplifies installation and maintenance of hardware on the forklift.

Advantages of RFID identification on forklifts

  • Avoidance of missing bookings through higher degree of automation
  • Automatic inventory for subareas
  • Avoidance of non-value-added activities ( manual barcode scanning )
  • Avoidance of search times for transported goods

Examples of use

  • Goods-in / goods-out
  • Warehouse management
  • Intralogistics
  • Shipping

 

Functions

  • Identification of RFID tagged objects
  • Automatic recognition of a load
  • Output of information on a terminal ( e.g. article, batch, delivery, customer number, planned storage location, etc. )
  • Communication with central GRAIDWARE ® server allows data exchange with external systems, e.g. warehouse management in ERP
  • Detection of forklift truck locations in the covered locating area
  • Feedback of object locations based on the detected parking location
  • Recognition of storage locations within shelf or bulk storage

 

Components

Hardware

  • RFID reader
  • Sensor for load detection
  • GRAIDWARE ® Hardware Connector
  • Connection cable


Communication variants of the RFID hardware from tractor to lifting device

  • Data connection and power supply via hybrid cable or
  • Data connection via WLAN and power supply via battery


Hardware optional
RTLS ( Real Time Locating System ) on ultra wideband basis consisting of:

  • permanently installed sensors to cover the locating area
  • active tags on the forklift truck to detect the position, driving direction and fork height


HF ( High Frequency ) positioning system consisting of:

  • HF reader on the forklift truck floor and floor transponder distributed to relevant hall areas
  • the transponders are read automatically when the vehicle passes over them

 

GRAIDWARE Module Forklift

Based on the AutoID / RFID middleware GRAIDWARE ® with RFID supported terminal application

Viktor Wagner - Consultant Digitalisierung
SIGMA Bot IconSIGMA bot
Graidware

Welcome to the SIGMA Chatbot!

Thank you for using our chatbot. Our chatbot is here to answer your questions and provide solutions. Here are some instructions for use:

1. Asking questions

Pose your question directly in the chat window. Our chatbot utilizes comprehensive data knowledge derived from one of our internal databases and text documents containing marketing information about products and services of the SIGMA Group, enabling the chatbot to provide you with detailed answers

2. Providing feedback

After the chatbot has responded, you have the option to rate the answer. This helps us understand how well the chatbot responds to different inquiries. Provide feedback on whether the answer was helpful or not.

3. Contacting the sales team

If the chatbot cannot provide a satisfactory answer, you have the option to send a request directly to our sales team from the chatbot window. We will assist you personally.

4. Email forwarding

If you wish to end the conversation with the chatbot or receive information via email, the chatbot offers the option to forward the conversation via email. Simply click "Send answer via email," enter your email address, and a few seconds later, the conversation with our SIGMA chatbot will be forwarded to your email address.

5. Chatbot optimization

We value your feedback! Ratings help us continuously improve and optimize the chatbot. Let us know what you like and where we can further improve. Feel free to send your feedback via email as well - marketing@sigma-chemnitz.de.

Thank you for using our chatbot. We hope it can effectively assist you with your concerns. If you have any further questions, we are here to help.

Privacy Information for Users of Our SIGMA Question Bot (Privacy Policy)

Use of Chatbot

(1) This website uses a chatbot developed exclusively by us. The chatbot is a software-based dialog system that enables text- or voice-based communication with a technical system.
The chatbot operates on the RAG (Retrieval-Augmented Generation) approach, retrieving data from a database to answer questions as accurately as possible. These data, along with the user’s question, are sent to the language models of OpenAI, Inc. without transmitting any personal information about the user. The models attempt to answer the question using the provided data and return the response. The data are sourced from one of our internal databases, comprising text documents with marketing information about products and services of the SIGMA Group.

(2) The following data are processed: session ID for user requests, the time of the request, the request itself, the chatbot’s response, the topic, and the language.

(3) We process this data to analyze the productivity of our chatbot and to continuously improve it. This includes the following purposes:

  • Chatbot performance optimization: We collect and analyze interactions with the chatbot to evaluate its efficiency and performance. This includes, for example, questions the chatbot could not answer, repeated inquiries on specific topics, and similar issues.
  • Enhancing the user experience: We use data to improve the user experience. This includes analyzing user feedback to make adjustments and expansions to the chatbot to better meet your needs.
  • Error detection and resolution: The data allow us to detect errors and issues in real time, enabling faster resolution and updates to the chatbot.
  • Statistical evaluations: We generate aggregated, anonymized statistical reports on chatbot usage. These reports contain no personal information and serve to analyze trends and patterns.

The legal basis is Article 6(1) Sentence 1 lit. f GDPR.

SIGMA Bot Icon

Hello, I'm the SIGMA Question Bot, and I'd be happy to answer your questions about digitalization using RFID technology.

Contact us
Topic
I am the
SIGMA Question Bot.
I can help you at lightning speed.