Support and Help

Competent, efficient and goal-oriented

As a company for system development and data processing, we offer you services in the areas of AutoID / RFID, embedded solutions, IT infratructure and software / ERP / MES with the highest security standards as well as fast response times.

Our experienced experts will help you quickly and without complications to handle your request. You will receive the fastest and most qualified support as a registered customer via our ticket system.

• Access to the ticket system for registered customers
• Support hotline: +49 371 2371-0

• Support packages for Embedded Linux
• Support packages for Windows Embedded
• Support request via E-Mail
• Support hotline: +49 371 2371-196

• Access to our ticket system ( just for registered customers )
  
• In case of need you can download the Teamviewer QuickSupport.
• Support request by email
• Support hotline: +49 371 2371-250

Warranty processing Fujitsu devices

As a Fujitsu SELECT Expert Partner we are service certified and take over the complete handling of hardware failures of your Fujitsu devices by our qualified and authorized technicians. To file a warranty claim, we only need the serial number and a short error description. Please send this to technik(at)sigma-chemnitz.de.