Reference report KWS - Remote installation of an identification solution
Logistics site - commissioning from a distance
How does the commissioning of a logistics site work despite travel restrictions? Quite simple: remotely, via video instructions, live chat, a lot of technical know-how in the preparation and close teamwork. For the installation of an RFID-supported fully automated identification solution for seeds in France, KWS SAAT SE & Co. KGaA together with SIGMA Chemnitz decided on a pilot project for remote installation. Only 6 weeks passed from the idea to the implementation. Despite the challenges, delivery was reliable and the agreed deadlines were met.
Digitalization as the key
The complex system was pre-installed at SIGMA Chemnitz in an agile sprint process by the technical team and configured and tested by the software team. The video instructions created during the test setup were made available to the experts at the customer's site and operational staff prior to shipment, ensuring optimal preparations. Close teamwork, simultaneously translated live conferences in French, English and German, video-based setup and flexible response were key to the success of the remote commissioning. The success provided us with valuable experience and is a model for the future.
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